Choose from our print magazine subscription, our digital Digi Hub platform, or contact us to order both together.
Fill out the form below and our team will be in touch to set everything up.
Once your order is placed, here is what happens next:
- 1Confirmation email — sent within 3–5 business days with your full subscription details including package, pricing, and start date.
- 2Direct Debit advance notice — if paying by DD, you will receive a separate advance notice email before any payment is collected.
- 3First delivery — dispatched in line with your confirmed start date. You can track it via your online account once it is on its way.
Log into your online account using the button below:
Use the email address linked to your account and the password you set when you registered.
Log into your account at www.dltmagazines.co.uk using the person icon in the top right corner. Your invoices will be available to view and download once logged in.
If your Direct Debit was set up on or after the 16th of the month, two payments may be collected a couple of months later to make up for the missed month. This is explained in your DD Advance Notice.
For recurring card payments, the first payment is taken on sign-up and then on the 1st of each month, which may mean two payments close together initially.
Log into your online account to update contact or payment details at any time. To switch to or update a Direct Debit, download a mandate form from the section below, or email info@dltmedia.co.uk.
Download the relevant form below, complete it, and return to info@dltmedia.co.uk. We will set up your Direct Debit from there.
Log into your online account at www.dltmagazines.co.uk using the person icon to view and change your titles.
If you are on a Bespoke (Custom) Package, changes cannot be made online. Please email info@dltmedia.co.uk with your requested changes and our team will confirm any pricing adjustments.
If you are on a Pre-Select Package, contact us to browse alternatives or switch to a Custom Package at any time.
We send promotional extras some months. These are sent in addition to your selected titles — not as a replacement.
Magazine titles do not always publish 12 issues per year — frequency is set by each individual publisher. Your subscription price reflects the flexibility to swap titles freely and better value than purchasing individual subscriptions.
You can track your delivery in a few quick steps:
- 1Log into your online account at www.dltmagazines.co.uk using the person icon in the top right corner.
- 2View your current order to find your tracking number.
- 3Head to your courier’s website below and enter your tracking number to see your live delivery status.
Track with your courier:
If you have received an incomplete delivery or need a new magazine rack or display box, please use the form below.
Log into your online account to update your address, or email info@dltmedia.co.uk. Please notify us of address changes at least 3 weeks in advance.
To increase your number of titles or add Digi Hub, please contact our sales team:
- Email: sales@dltmedia.co.uk
- Phone: 020 8974 3970
Still need help?
Our team are happy to assist with anything not covered here.
Before setting up, have the following ready: your logo, brand colours and hex codes, adverts, and banner/pod images. Our user guides and video tutorials at our YouTube channel walk you through every step.
Need help? Email info@dltmedia.co.uk and we will be happy to assist.
Log in at digi-hub.cloud/publishers/login using your login email, password, and client number provided by your sales agent. Check your Digi Hub confirmation email if you cannot find your details.
- 1Menu → Visual Layout
- 2Click Logos on the right
- 3Click the Logo upload bar
- 4Select your file (JPG, JPEG, or PNG)
- 5Choose your preferred size
- 6Optional: add a URL link
- 7Click Save Changes
- 1Menu → Visual Layout → Colours
- 2Choose which section to change
- 3Paste your hex code
- 4Click Save Changes
- 1Menu → Visual Layout → Banners
- 2Click a banner placeholder and upload your image (max 10MB, minimum 1000×500px)
- 3Optional: add a URL
- 4Click Save Changes — up to 4 banners carousel automatically
- 1Menu → Visual Layout → Logos → Pods
- 2Choose layout: 4 square pods (800×800px) or 2 rectangular (1200×600px)
- 3Activate your chosen layout with the switch
- 4Click each placeholder and upload your image
- 5Optional: add URLs
- 6Click Save Changes
- 1Menu → Visual Layout → Browser
- 2Enter your company name
- 3Upload your favicon image
- 4Click Save Changes
- 1Menu → Supplements → Edit Category
- 2Add your categories (e.g. Menus, Products) → Save Changes
- 3Click Add Document → enter a name → select category → upload PDF → Add
- 1Menu → Adverts → Create Advert
- 2Upload your file (JPG, PNG, or JPEG)
- 3Optional: set start/end dates and add a URL
- 4Choose type: Inline, Banner, or Footer
- 5Click Create Advert
- 1Menu → Media → select the Publications, Games, or Podcasts tab
- 2Use the Filter icon to find content
- 3Select items → three dots menu → Lock (to hide) or Unlock (to restore)
Enable your device’s location services and click Allow when prompted. Watch the guide here.
Visit whatismyipaddress.com while on Wi-Fi, screenshot your IP address, and email it to info@dltmedia.co.uk.
Visit the geo-location page from your premises, screenshot the coordinates, and email to us.
Simply email info@dltmedia.co.uk and we will arrange everything for you.
Download a mandate form from the Request a Mandate Form section in the Print tab, complete it, and email to info@dltmedia.co.uk. Or call us on 0208 974 3970.
Still need help?
Our team are happy to assist with anything not covered here.
1. About Us
DLT Media (UK) Limited, registered in England and Wales (Company No. 04266636). Registered office: Russell House, Regent Park, 297-299 Kingston Road, Leatherhead, Surrey, KT22 7LU. VAT: GB788618759.
2. Service Availability
Our site is only intended for businesses with a delivery address in the European Union.
3. Your Status
By placing an order, you confirm the person ordering is authorised to enter into binding contracts on behalf of your business, you are not a consumer, and you are resident in the European Union.
4. Contract Formation
A binding contract is formed only when DLT sends you an Acceptance Confirmation. DLT’s terms apply to the exclusion of all other terms.
5. Products
- Pre-Selected Pack: Titles chosen by DLT to suit your business type. DLT reserves the right to add or withdraw titles without notice.
- Custom Pack: You select up to 8, 12, 18 or 24 titles. Not all titles publish monthly; no replacement is provided in months a title does not publish.
- DLT does not supply cover mounts or free gifts.
6. Price & Payment
Payment may be made by card, BACS, or Direct Debit. All prices include delivery but exclude VAT where applicable. A £3.00 surcharge applies to Northern Ireland, Northern Scotland, Isle of Wight, Isle of Man, and Channel Islands.
7. VAT
VAT on magazines is zero-rated. VAT on other products is charged at the applicable rate.
8 & 9. Subscription Period & Renewals
Subscriptions are rolling monthly or annual (12-month), commencing from first delivery. Contracts renew automatically unless cancelled per the cancellation policy.
10. Cancellation
No refunds once the first pack has been delivered. Monthly contracts: 30 days’ notice required. Annual contracts: 14-day cooling off period upon receiving the renewal invoice. You remain liable for outstanding subscription costs.
11. Delivery
Delivered by secure carrier. Damaged magazines replaced free of charge. Issues must be reported within 7 days. Address changes must be notified at least 3 weeks in advance.
14. Our Liability
DLT has no control over publisher decisions. DLT’s aggregate liability shall not exceed the subscription price paid per incident. DLT is not liable for indirect or consequential losses.
27. Law & Jurisdiction
These terms are subject to English law and the exclusive jurisdiction of the English courts.
1. About Us
DLT Media (UK) Ltd, registered in England and Wales (Company No. 4266636). Registered office: 19–21 The Crescent, Leatherhead, KT22 8DY. VAT: GB788618759.
2. Your Status
By placing an order you confirm you are legally entitled to enter into binding contracts on behalf of your business.
3. Contract Formation
A binding contract is formed when DLT issues a written Subscription Confirmation.
4. Subscription Types
- Digi Hub Standard: A licence to access curated digital magazines and newspapers from third-party publishers.
- Digi Hub Pro (add-on): Management interface, venue content uploading, and branding customisation. Cannot be purchased independently.
5. Access & Delivery
Access is via standard internet browsers, restricted to the venue’s static IP address, GPS location, or NFC identifier.
6. Pricing & Payment
Digi Hub Standard is zero-rated for VAT. Digi Hub Pro is standard-rated. DLT reserves the right to suspend access for outstanding payments.
7 & 8. Term & Renewals
Minimum term of one month. Subscriptions continue on a rolling 30-day basis unless terminated with 30 days’ written notice. No refunds once access has commenced.
9. Content
DLT reserves the right to amend the selection of titles at any time and does not guarantee continued availability of any specific publication.
10–12. IP, Liability & Data
All IP in magazines remains with publishers. DLT’s total liability shall not exceed subscription fees paid. Personal data is processed in accordance with applicable data protection laws.
13. General
Governed by English law, with exclusive jurisdiction of the English courts.